Below you will find answers to some of the questions we get asked most about from our customers:

1. Do your prices include VAT?
All prices on the website exclude VAT and any embroidery or printing. We are a vat registered business and will invoice accordingly.

2. I've never had my logo embroidered before, does that matter?
Absoloutely not! All we need is as higher resolution image (jpeg or pdf will suffice) of your logo and we can have this digitised into an embroidered logo for you. There is a one off charge for this, however, we will send the various files to you and they are yours to keep and use as you wish.

3. How long will my order take?
We aim to complete orders as quick as possible and if you have any set deadlines then we will accomodate where we can. However, as a general rule orders will take approx 14 days from the sign off of your embroidered file.

4. Can I visit your laboratory?
Yes! We love seeing our customers. Please feel free to pop in and we will be happy to chat through your requirements. 

If you have any other questions or queries then please do not hesitate to contact us:
01638 427077
[email protected]